Q. What hire periods are available?
A. Most toilets are available for hire from 1 day. A small number of toilets are a minimum of one weeks hire.
Our hire period structure is
- 1 Day – Hire is for 24 hours from the time of receipt of our toilets.
- 2 Days – Hire is for 48 hours from the time of receipt of our toilets.
- 1 Week – Hire is for 7 days from the time of receipt of our toilets.
- Over 1 Week – Hire will be charged at the number of full weeks and part weeks.
Weekend – Hire from 8.00am on Saturday to 9.00am Monday morning. Toilets maybe delivered from Friday afternoon if they are available.
Note – We collect and deliver the toilets ourselves. Toilets will be considered off hire when instructed by the customer that they are available for collection.
Q. Do I have to pay a deposit?
A. Unless you have a credit account a deposit must be paid. We will inform you of the deposit required as part of your quotation.
Q. How can I make payment?
A. Deposits and the hire charge bill can be paid by cash or credit card/ switch card. We accept all major credit cards with the exception of American Express.
Q. Is VAT included in your prices?
A. No. VAT at the standard rate (20%) will be added to the final invoice.
Q. Do I need proof of identity?
A. Yes. For new customers you maybe asked for proof of identity. This should be a drivers license or passport.
Account customers employees maybe asked for ID, should they be unknown to us.
Q. Can I open a credit account?
A. Yes. If you are going to be a regular hirer, we would be pleased to open a credit account. Please download our credit account application form. Credit account applications will be subject to normal credit checks.
Q. Do you offer a delivery and collection service?
A. Yes. We always deliver and collection the toilets. We are able to deliver anywhere in the UK at a reasonable transport rate. Please ask our staff for a price for your area.
Q. Do you offer a cleaning service?
A. Yes. We provide a weekly service by arrangement, which includes the controlled and environmentally safe disposal of waste, thorough clean and restock of consumables.
Q. What is the condition of the toilets?
A. We pride ourselves on supplying modern and well maintained toilets. All equipment is thoroughly cleaned and tested before each hire. We also restock all consumables such as liquid soap, paper towels and toilet roll.
Q. What are your terms and conditions of hire?
A. Our terms and conditions can be downloaded here
Q. What are your opening times?
A. We are open from 7.00am to 5.00pm from Monday to Friday and 7.30am to 12.00pm on Saturdays. Should you require our services outside these hours please contact us to make prior arrangements.